Anonymous
map-marker San Diego, California

Card issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
You suck. Payed 150 dollars and got 104 dollars and change.. what the *** Send her the rest of my money!!! NOW
View full review
Anthony N Lse

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norris, Tennessee

Messed up gift card code

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
InComm - Messed up gift card code
InComm - Messed up gift card code - Image 2
Updated by user Apr 09, 2022

The section with my name and office number there is a question asking if I was a passing customer and absolutely iwas

Original review Apr 09, 2022
On Friday April 8 of 2022 I bought a gift card from a dollar general near my house. Upon arriving home I got upstairs and started to scratch the box to reveal the code , and after doing so the middle section was smudged so I scratched harder and now it unreadable and *** up I like using the product I purchase one every other day atleast sometimes 2 a day.i am not trying to make a stink ,but this is the second one to do this to me I didn't report the first I just ate that 20$ but I can't keep buying these if 1 of every five won't work thank you so much for the product and have a great say
View full review
Loss:
$20
Pros:
  • I dont see any
Cons:
  • Gift card service

Preferred solution: Full refund

User's recommendation: I'm not sure on how the codes are printed on the back of the card before the silver goes on but maybe turn the heat downn but

James B Fpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Activation on a replaced card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
A waste of time. Then incomm sent me a card but the activation number said that they had no one working. I think I need a lawyer
View full review
Loss:
$430
Pros:
  • Stole my money
Cons:
  • Played me

Preferred solution: Full refund

Anonymous
map-marker Austin, Texas

To provide info requested

I bought a vanilla gift card was no good , called customer service and was sent a replacement card and it too didn't worked. It's been since Sept and now I want my refund of $500.00 to be sent to me ASAP Thank you
View full review

User's recommendation: Don't buy vanilla cards from visa

Anonymous
map-marker Austin, Texas

To provide info requested

I need my refund my replacement card does not work either. I received back in September. Please help me resolve this issue soon. I already sent you the info required. My case # is 5080**** Thank you Armandina Rivera
View full review

User's recommendation: Not to buy these cards

Anonymous
map-marker Fort Thomas, Kentucky

Beginning to think there is some level of a scam going on...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased a $100 Vanilla Visa card through Sams Club around 7/9/22 for my grandson's b-day. It arrived but when he went to use it it reported that the card had not been activated at the time of purchase.

I contacted Sams Club but as they use a 3rd party vendor, they indicated that they could do nothing and pointed me toward Vanilla Visa. I hunted down their help-line phone number eventually and called. I gave them the card info and told them the story. They gave me a case # and told me that I would need to email them at consumed@***m a copy of the receipt, and a photo of the front and back of the card along with a photo-ID.

I did that within the hour. They also told me that it would take 1-3 business days after receiving the info to process my request. 4+ days passed with absolutely no contact from them via email or phone - so I called. They apologized for the delay and said it should be no more than 48 hours to hear back from them.

IT feels as if there is some form of scam going on or perhaps they have been hit recently with some serious fraud. I don't know - but I do know that this cae is pretty easy - since the card has never been activated, simply cancel it and send out a new card - right? I realize that they first need to confirm that the card I reported was the card that was sent out but that should be a relatively trivial task one would hope. The lack of any form of communication on their part, including acknowledgement of receipt of my information or the opening of a case is not a very positive sign of a legitimate business.

When called they acknowledge receipt of the requested info but have still not replied via email in any form.

They simply acknowledge the case, the receipt of info and then apologize and extend their delay further. This is not service it appears to be nothing more than a delaying tactic - and they're not particularly good at that either.

View full review

User's recommendation: Avoid if at all possible - try an e-gift card

1 comment
kevin T Rul

Yes you are so right they are not even good at lying to you. they should be investigated & not allowed to scam a person with delays you submit all there required documents and still get no where this is Willful, Wanton, Reckless Conduct is a legal term used to describe a person’s behavior where they display a perceived disregard for the life, well-being, safety, reputation, and rights of other people. It is used to describe a careless act of negligence that is conducted without reason by Spendwell & The Dollar General Store combined (Meta Bank Member FDIC )

Daniel R Cis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

SCAM! Your money is not safe!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This company is either involved in the scam or is too negligent to find out who is. Either way, stay far away!
View full review
Loss:
$150
Pros:
  • I dont see any
Cons:
  • Crooks
  • Thieves
  • Criminal

Preferred solution: Company needs to cease operations until they figure out a way to keep their user's funds safe.

User's recommendation: Stay away! Scam!

Cam C Dqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bucyrus, Ohio

Recover funds from a prepaid card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Never got refund for stolen funds from card. Customer service is terrible. Tells you that they are doing something to help but, never do.
View full review
Loss:
$253

Preferred solution: Full refund

User's recommendation: Avoid them at all costs.

Dan H Tog

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Public awareness to all card users

InComm proved to me that cards are useless... I'm switching to cash only.

Well, it's been a year now that InComm has owed me $217.

They said they've tried calling me repeatedly and sent me one letter -- but no money yet. The letter says in part, "Unfortunately, the fraudulent merchants are known merchants which assisted in the win of the case. We have no documentation regarding the merchants that can be provided."

If it's possible to clarify that statement, People Search USA obtained my card information and then sold it to Google which then made small charges to my account over the course of a month until the $217 that was in there got wiped out.

So, those are the fraudulent merchants InComm was talking about. (Search online for "Google Proxima Beta" to see how many thousands of people this happened to.)

Google did pay back the $217 to InComm and then InComm kept it.

InComm also blocked my access to my account.

This happened to thousands of people!

"Fraudulent merchants"? The FTC and FBI could not care less. The Attorneys General office doesn't want hear about it. And worst of all the Better Business Bureau gives InComm an A+ rating!

I give them an F - : the F is for fraud and the minus is for how they want you to be financially.

So now I'll just say they owe me $434 -- which is double. And this time I'm charging InComm's investors.

View full review
Loss:
$217
Pros:
  • Payments online
Cons:
  • Stealing money online

Preferred solution: Full refund

User's recommendation: Use cash instead of cards

Carol B Nxh
map-marker Fort Lauderdale, Florida

Don't buy Gift Cards!

Tried to use Vanilla gift debit card for $100 at the apple store. I was informed that it wouldn't go through.

Called the number on the back of the card, waited forever before speaking with a live person only to be transferred several times to an Elaine in disputes, she gave me a case number. I never heard back from her or got an email. She said they would send a new card in a few weeks. NOT!

Never heard back from her. Today 6/24/2022, I called again and spoke to Maria. She told me to fill out the form that I never received. Somehow...hmmmm...

we got disconnected. She never called me back and I tried to get back in touch with her, but it was impossible!

So I guess we are stuck with a gift card that has fraud and no way to receive the $100 gift that we were given. This company Sucks!

View full review
Loss:
$100

Preferred solution: Full refund

User's recommendation: Don't buy gift cards, give cash!!!!!! Gift cards are convenient, but so many people have gotten screwed over!

Alashia Hli

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Alexandria, Virginia

Case 4479****

InComm - Case 4479****
InComm - Case 4479**** - Image 2
I have started a case regarding my gift cards stolen balance back in February; however, I have not received an outcome two case number 4479****. I would greatly appreciate it if somebody would update me all the latest.Thank you, have a great day.
View full review
Keryn J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Problem with a payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 27, 2022

Still nothing has happened! Every day i get madder and madder.

I wish that i could sue the *** out of incomm and bluebird and american express! This whole issue has cost me so much more than the 5k i should have received in September 2021. My rent has gotten behind which cannot be caught up at $10 per day late fee until paid in full. Which means im bout to be evicted.

Same with my electric bill and phone bill.

Not to mention the stress it has caused and problems in my personal life and strife between my now ex and i as some of the things in that storage building that was stolen was his. I just really want this to be done with!!

Original review Apr 27, 2022
I was unable to speak to anybody with income during this call I plan on calling someone again tomorrow. The problem is a insurance check of $5,000 was made to a Bluebird card from American Express and it automatically locked up my account and that was September 22nd of 2021 I still do not have my insurance claim money they continue to give me the runaround at American Express Serve and says I need to send some a letter of idemnify 2 the incomm email address and still nobody has given me an answer as a why and when I'm going to get my money
View full review
Loss:
$5000
Cons:
  • Stealing money online
  • Need my money

Preferred solution: Full refund

Anonymous
map-marker Brampton, Ontario

Return item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The call didnt go through and Im unable to speak with anyone. in the future pls update number and website so its easily accessible.
View full review
Kristin R Ghe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chattanooga, Tennessee

Bought $150 gift card at Walgreens on Jan 24th. Went to activate it and use it and it had $0. Immediately contacted customer support and they emailed me a dispute packet and said it would be 45 days.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Its now been 87 days and each time I call customer support I am given the run around and I have wasted not only money, but feel as though they personally should refund each customer with this apparently common issue double what they paid for their time and grief. I spent over 7 hours on the phone with them the past 3 months on hold or being switched to someone else, with still not as much as an email back! These people need to be shut down! Class act law suit coming!!!
View full review
Loss:
$150
Cons:
  • Nothing yet
  • Child needs formula and my card does not work
  • Stress

Preferred solution: Full refund

William S Lzq
map-marker Henrico, Virginia

Repayment of stopped payment funds

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Payment was stopped on Serve bill pay check and serve wont refund proceeds to my account. Serve said check was cashed but was not and they offer no proof
View full review
Loss:
$1600

Preferred solution: Full refund

  • 1
  • ...
  • 5
  • 6
  • 7
  • 8
  • 9
  • ...
  • 18