Erroneous "monthly maintenance fees" of $2.50 appeared in transaction history before 7th month (as contract states). I called to get funds returned to card.
I was put on hold and then hung up on twice. This seems to be standard practice when you ask to speak to a manager. The funds were taken fraudulently.
The representative claimed that the card was activated in Dec 2009, but the card was bought in June 2010.
It is impossible for the card to be legitimately activated 6 months before it was purchased. The CSR refused to imagine that their "system" could be wrong. When I asked for a supervisor, I waited for about 10 minutes, then the call is dropped on their end.
This exact same thing happened twice.
Monetary Loss: $25.